/* Bison Ticket System Styling */
body {
    background-color: #f4f6f9;
    font-family: 'Segoe UI', sans-serif;
    font-size: 15px;
}

.navbar {
    background-color: #1a237e !important;
}

.navbar-brand img {
    margin-right: 8px;
}

.navbar-nav .nav-link {
    font-weight: bold;
    color: #ffffff !important;
    margin-left: 10px;
}

.navbar-nav .nav-link.text-warning {
    color: #ffca28 !important;
}

.container {
    padding-top: 20px;
    padding-left: 1.5rem;
    padding-right: 1.5rem;
}

.table th {
    background-color: #e3f2fd;
}

.btn-sm {
    padding: 3px 8px;
    font-size: 0.8rem;
}

h3 {
    margin-bottom: 20px;
}

.ticket-section {
    border: 1px solid #ccc;
    border-radius: 5px;
    margin-bottom: 25px;
    padding: 15px;
}

.ticket-section h4.section-title {
    margin-bottom: 15px;
    padding: 10px 15px;
    color: #fff;
    border-radius: 5px;
}

/* Color Themes for Each Head */
.support-required h4.section-title {
    background-color: #007bff; /* Blue */
}

.data-recovery h4.section-title {
    background-color: #dc3545; /* Red */
}

.new-product h4.section-title {
    background-color: #28a745; /* Green */
}

.invoice-request h4.section-title {
    background-color: #ffc107; /* Yellow */
    color: #000;
}

#reset_search {
    border-radius: 0 0.375rem 0.375rem 0;
    font-weight: bold;
    padding: 0 12px;
}

.navbar .navbar-brand,
.navbar .nav-link {
    margin-left: 0.5rem;
}
/* ===== Ticket Summary Card ===== */
.ticket-summary-card {
  background: #ffffff;
  border-radius: 14px;
  box-shadow: 
    0 10px 25px rgba(0, 0, 0, 0.08),
    0 4px 10px rgba(0, 0, 0, 0.04);
  padding: 22px 26px;
  border-left: 6px solid #1f2a7c;
}

.ticket-summary-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 18px;
}

.ticket-summary-header h5 {
  margin: 0;
  font-weight: 600;
}

.ticket-status-badge {
  padding: 6px 14px;
  font-size: 0.85rem;
  font-weight: 600;
  border-radius: 20px;
  color: #fff;
}

.status-active { background: #198754; }
.status-closed { background: #6c757d; }
.status-hold   { background: #ffc107; color: #000; }

.ticket-summary-grid {
  display: grid;
  grid-template-columns: 1fr 1fr 1fr;
  gap: 18px;
}

.ticket-summary-item {
  font-size: 0.95rem;
}

.ticket-summary-item span {
  display: block;
  color: #6c757d;
  font-size: 0.8rem;
  margin-bottom: 3px;
}

@media (max-width: 992px) {
  .ticket-summary-grid {
    grid-template-columns: 1fr;
  }
}
.ticket-summary {
  border-radius: 12px;
  box-shadow: 0 8px 25px rgba(0,0,0,0.08);
  border-left: 6px solid #1e2a78;
  overflow: hidden;
}

.ticket-summary .card-header {
  background: #ffffff;
  border-bottom: 1px solid #eaeaea;
  font-weight: 600;
}

.summary-table th {
  width: 18%;
  background: #f8f9fa;
  font-weight: 600;
  vertical-align: middle;
}

.summary-table td {
  vertical-align: middle;
}
.issue-box {
  background: #fff7e6;
  border-left: 6px solid #ff9800;
  box-shadow: 0 6px 20px rgba(0,0,0,0.06);
}

.issue-box .card-header {
  background: transparent;
  font-weight: 600;
  border-bottom: 1px solid #ffd8a8;
}